Many printer manufacturers’ have added a smart chip to some of their ink and laser toner cartridges in an attempt at combating the fiscally beneficial Refill Kit and Compatible or Remanufactured ink and toner cartridge market. The sole purpose of the smart chip is to count the number of droplets dispensed from the device and report that data to the printer to track ink usage until a predetermined amount has been reached. Once that amount has been reached, the printer will display one of several messages, such as “low ink,” “out of ink,” “replace ink,” and other similar messages that prevent the user from continuing to print. These messages can also appear from time to time if a third party cartridge is used that is not recognized by the printer, even though it was just installed and is full of ink or toner. Simply refilling the cartridge will not fix the error message either, as the chip measures dispensed droplets and not the actual amount of substance inside the tanks. To solve the error message issues, there are a few different solutions consumers can try.
Solution 1: has hidden costs and can be messy
One route is by purchasing a refill kit and chip re-setter device, which is a small box-like device with a few metal prongs (or contacts) protruding out in one little section. These are very easy to use and only take a few seconds to operate. To reset the chip, the user simply has to align the chip on the cartridge to the prongs on the re-setter device and hold it there for a certain number of seconds. The re-setter will then “reset” the chip, allowing users to print the predetermined amount once more. There are some dangers involved in refilling your own cartridges and this method is not recommended unless you have a very safe and clean environment to work in. This method is messy and some toners can be toxic when inhaled or rubbed into the skin. Moreover, the device itself is an additional cost that cuts into the savings earned when refilling the ink and toners yourself.
Solution 2: free but can be complicated
There are some software companies out there offering free programs that can help the user take control of the printer’s chip such as the SSC Smart Chip and Printer Service Utility for Epson Printers. The program works with most Epson Desktop printers and was designed to reset the chip or “freeze” the count in cases where resetting is not possible. “Freezing” is a method that suspends the chip from transferring the droplet count data to the printer, which prevents the printer from locking your cartridge when reaching the predetermined amount of droplets. Freezing the chip can only be done with brand new cartridges before the user starts to print but allows the users to refill and reuse the same cartridges. These programs should always be free to use, so do not get fooled into purchasing a plan from another company offering someone else’s free software.
Solution 3: easy and affordable
The recommended option is to simply purchase Remanufactured or Compatible cartridges from a quality third party ink and toner distributor. Compatible cartridges and Remanufactured cartridges are always offered at reduced prices from the OEM (Original Equipment Manufacturer) or brand name cartridges, helping users save anywhere from 30 to 82 percent off retail. And when purchasing from quality distributors such as Inkgrabber, you can feel safe knowing that all their products have been tested and ISO9001 certified to ensure pristine functionality. These companies produce their own compatible products or refill OEM cartridges and place brand new smart chips on them for a 100% guarantee of compatibility and performance.